This Privacy Policy explains how Alteration Artistry handles personal data when you use the website, contact the workshop, or request tailoring, alteration, remodelling, or upcycling services in Bangkok.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances and withdraw consent where processing relies on consent. If a request cannot be fully granted, we will explain the reason where appropriate.
To make a privacy request, provide enough information for us to identify the relevant record and the nature of the request. We may ask for additional details to protect against unauthorized disclosure. We will respond within a reasonable period and in line with applicable legal requirements.
We retain personal data for the period needed to manage inquiries, quotations, project work, collection, payment handling, recordkeeping, and any follow-up relating to the service. Some records may be kept longer where required by law or where needed to resolve disputes, maintain business records, or document completed work. When data is no longer needed, we delete it or anonymize it where practicable.
When this policy is updated, the revised version will apply from the date shown on the page. If a change materially affects how we handle personal data, we will take reasonable steps to make the update visible through the website or other appropriate communication channels.
We may collect identification and contact details, project inquiry information, garment and material assessment details, consultation notes, design approvals, fit and finish review records, collection details, payment and billing records, and limited technical data such as device or browser information. Where customers submit garments or materials for review, we may also process information about the item’s condition, construction, and requested alterations or remodelling.
We receive personal data from contact forms, email, phone calls, workshop visits, booking communications, and project discussions. We also generate internal records from assessments, quotes, approvals, workshop progress, and collection checks. Technical data may be collected automatically when the website is used.
We may use essential cookies to support site functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is needed for these functions.
We use cookies and similar technologies for basic site operation, preference storage, and traffic analysis. You may block or delete cookies through your browser settings, and some browser features may allow you to manage stored preferences. If cookies are disabled, parts of the site may not function as intended.
We use personal data to respond to inquiries, assess garments and materials, prepare quotes, manage consultations, record design approvals, carry out remodelling or alteration work, arrange collection, process payments, maintain business records, improve website performance, and meet legal or accounting obligations. We may also use limited technical data to secure the site and understand general usage patterns.
We may share personal data with service providers that support website hosting, communications, record management, payment processing, or other operational functions. Where a third party assists with a project or transaction, it may receive the information needed to perform that task and must handle it under appropriate confidentiality and security obligations.
We may disclose personal data where required by law, court order, or lawful request from public authorities. We may also share information when necessary to establish, exercise, or defend legal claims, to prevent fraud or misuse, or to protect the rights, property, or safety of the business, customers, or others.
